The greatest reasons for an increase in call rate should be because of an increase in sales and general interest in a company. Other reasons include complaints regarding the company's product or services or misdirected call. In some cases where calls are exceedingly high, such as the winter break, you might consider contracting a call center.
Call center is a centralised office used for receiving a large volume of request by telephone. It is controlled by a company who see to incoming product support or enquiries from consumers.
There are people who want to become a call center agent but do not have any knowledge about the call center oral examination questions. Call center companies need agents who has the required qualities to get the job done. Below are list of five common question to expect in a call center oral examination and ways to answer them
TELL ME LITTLE ABOUT YOURSELF
ANSWER SAMPLE- I am a person with varied interest. I love to play brain task games during my leisure time. I socialise alot and do my observations why socialising. I take it as a point of duty to talk to people about the orphanage. I see them as one unfortunate set of people having a bright future. I also love discussing ideas, cooking and doing research. HINT- Your answer to this question will set the course of the interview. From this very simple question, interviewers can likely guess at whether you are a good candidate or not.
WHAT DO YOU KNOW ABOUT A CALL CENTER?
ANSWER SAMPLE- Call center is a place where people take calls from customers and deliver great customer service experience. It have come to my notice that call center agents are flexible and adjust well to different schedules and different people at the same time. HINT- It aims at gauging how correct your expectation of a call center job are. It will be asked if you don't have any call center experience yet.
WHAT ARE YOUR STRENGHT AND WEAKNESS?
ANSWER SAMPLE- I am a very patient person capable of dealing with high rate of demanding customers. I have a problem solving skills, thinking fast for a solution. I am a team player and relate well with people.
My known weakness is working too much and not knowing when to take the day off. HINT- The interviewer want to be such you have the skills needed for a call center job. Don't come up with a weakness that is too negative.
WHAT MAKES YOU QUALIFIED TO WORK IN A CALL CENTER?
ANSWER SAMPLE- I have the necessary qualities and skills which makes me an excellent candidate. I am very flexible and have the ability to work under pressure, always willing to learn new things without intimidation. HINT- Answer this question by just selecting your answers from the previous call center question presented.
WHY CHOOSE OUR COMPANY?
ANSWER SAMPLE- I have heard positive things about this company from people who have worked here. People say the accounts here are friendly and very stable and everyone is friendly.
HINT- Simply site the company positive attributes. The call center interview question, sample answer and hint are not by all means perfect, they have been provided to you as a sort of guide.
Being a strong visual and auditory learner, the therapeutic device support them to move through the day. It relieve them of the stress of having to recall what comes next, making a clear transition between activities and managing their time to meet the educator's expectation. It helps increase their processing skills, having numerous information stored up as long as they need. The use of this therapeutic device.
Children with autism now make use of digital learning apps which serve them in two areas, educating and improving their health standard. Research have shown that 48% of these special children have above, average intelligence and have the ability to learn things in details, remembering information for a long period of time. But when they are allowed to operate the device, seeing everything happening, they learn better.
Apart from these benefits mentioned, there are other benefits which are worthy to be mentioned. Inasmuch that children are becoming computer literate, it is no more news that technology have shaped the education and health sector.They should know that without their support, their chances of growing up to be successful and independent would be slim. Teachers should know that they didn't choose to have autism.